Refund policy

Return & Exchange Policy – Ghaim Store

Ghaim Store offers completely free returns for all eligible orders, with a fast and easy experience for our customers across the Gulf region.

You may return or exchange products within 30 days from the date of delivery free of charge, provided that the item is:

Return and exchange services are available in:

Orders can be returned through:

Once the return request is submitted, a return label will be sent to the customer’s email address for use during the shipping process.

After the returned item is received and inspected, the refund will be issued to the original payment method within up to 3 business days.

Used, damaged, altered products, or items returned without their original packaging are not eligible for return.

You can contact customer service and provide your order number. Return instructions and steps will then be sent to your email address.